At Hakimi Fragrance, we value your satisfaction. Here's a brief outline of our policy:

 

1. Returns: You can return unused products within [number] days for a refund or exchange.

 

2. Refunds: Approved refunds are processed within [number] days to your original payment method.

 

3. Exchanges: Exchange requests are subject to product availability.

 

4. Shipping Costs: Customers are responsible for return shipping, except for defective items or our errors.

 

5. Damaged or Defective Products: Contact us immediately for assistance.

 

6. Non-Returnable Items: Some items, like gift cards and final sale products, cannot be returned.

 

7. Contact Us: For inquiries, email sales@hakimifragrance.com.

Your satisfaction matters to us